ABOUT OUR TEAM

About Our Team

Meet our Staff

Providing live in home care & more in the Greater Chicago area

MARGALIT TOCHER
PRESIDENT

Margalit is responsible for ensuring that our mission of providing the highest-quality, most reliable home care service is being fulfilled. She also manages the day-to-day operations of the business. Margalit works with our client care management and employee care management staff to discuss each client’s particular situation. This process includes assessing the client’s special needs and requests. The team then collaborates to identify the ideal caregiver for that specific client. “It is very satisfying to know that we have helped make a positive impact on our clients’ lives by allowing them more independence in a safe environment,” says Margalit. “Our caregivers are the best in the business, and it’s very rewarding to work with such hard-working and caring people.”

NANCY HOPKINS
CLIENT CARE MANAGER

Nancy provides our clients with home-care expertise and support. Having served older adults since 2002, she truly loves getting to know our clients, and providing excellent ongoing care throughout the relationship. With her compassion for clients and experience in working with our employee care team, Nancy expertly matches our caregivers with our clients’ needs and desires to achieve quality of life at home. “It is exciting to be a part of a growing organization where each person cares about aging in a such a positive way and applies our unique Balanced Care Method.”

GAYLE SOULIDES
CLIENT CARE MANAGER

With more than six years of experience in client care management, Gayle provides firsthand knowledge in the home-care industry for our team. Given her personal experience in caring for her father who had Alzheimer’s, she relates to clients’ families who also are dealing with dementia and other conditions. “I’m very excited to be part of the HCA team. We have a lot to offer our clients, and I look forward to expanding our brand in Chicago!”

ALITA ARNOLD, RN, MS, MA
ON-STAFF NURSE, TRAINER, COGNITIVE THERAPEUTICS SPECIALIST

Before becoming a registered nurse, Alita worked as a caregiver for Home Care Assistance. “I experienced the deep commitment to excellent care and personalized service to our clients first hand,” Alita says. “A Home Care Assistance caregiver goes above and beyond what is expected.”

Alita has experience with homebound patients as a traveling nurse. She also has earned a Master’s Degree in Clinical Psychology. “Nursing is not just about medical information; it is about treating the whole person within the unique context of his or her life.”

GINA DONALDSON
BUSINESS DEVELOPMENT MANAGER, HINSDALE

Gina is instrumental in developing partnerships within the senior, medical and business communities to help older adults attain an optimal quality of life. With more than 30 years of experience in sales and marketing, Gina first started with HCA as a client care manager to assess client needs, develop care plans, and provide ongoing case management. When her parents became ill in 2002, Gina was compelled to navigate the senior world on their behalf and advocate for their needs. The experience inspired her to pursue a career in healthcare. “It is an honor to work with families at this difficult period in their lives,” she says. “I am proud to be part of a team that treats our clients as family members. We want our clients and their families to thrive as much as possible.”

JACKIE PILOSSOPH
BUSINESS DEVELOPMENT MANAGER, NORTH SHORE

Jackie is responsible for developing relationships with medical and healthcare organizations as well as senior communities to assist older adults in maintaining a high quality of life. With her previous experience in sales and marketing including the pharmaceutical industry, Jackie relates to the needs of healthcare professionals in serving a wide range of patients and clients. She holds a master’s degree in communication from Boston University. Jackie's passion in home care comes from her own parents' experience with a wonderful caregiver who has become part of the family.

IZABEL SZYMANSKI
EMPLOYEE CARE MANAGER

Izabel is responsible for many of the behind-the-scenes activities in the office, including caregiver recruitment, training, and scheduling. As a former caregiver, she has firsthand experience in the complexities of caring for others and deftly pairs skilled and compatible people with our clients. “My experience as a caregiver comes into play constantly as I work with our team. We work together to care for and honor our clients so that they can enjoy each day – what a privilege.” Always available and with a smile on her face, Izabel ensures that our clients and caregivers are happy and prepared.

LOIS SHONUKAN
EMPLOYEE CARE MANAGER

Lois is responsible for many of the behind-the-scenes activities in the office, including caregiver recruitment, training and scheduling. “It is such a great feeling to find the perfect caregiver to place with every client. The bond that the perfect match can create is just heartwarming.”

STEPHANIE FERENCZI
EMPLOYEE CARE MANAGER

Stephanie hires incredible caregivers to assist our clients. “It’s such a great experience to work for a growing company who truly cares about quality of life for each and every client – and caregiver!”

MICHELLE OHLHAUSEN
EMPLOYEE CARE SPECIALIST

Michelle Ohlhausen is excited to work as an Employee Care Specialist at Home Care Assistance after her previous internship with the company. She recently graduated from Lawrence University in Appleton, Wisc. Michelle appreciates working for an organization that helps the elderly as well as supports caregivers who are dedicated to helping older adults stay in their homes. 

BETH HAFTER
OFFICE ADMINISTRATOR

Beth manages our office. She combines her prior years of management experience in multi-national professional service and consumer products businesses with a passion for making sure the office works to deliver outstanding care to clients. “It’s great to be part of an organization that can have such a powerful impact on the quality of life of our clients and their families.”

ORETA EIDUKYTE
BOOKKEEPER

Oreta brings more than 15 years of accounting and bookkeeping experience to Home Care Assistance. Fluent in Lithuanian, Russian and Polish, Oreta previously worked in the office of the Consulate general of Lithuania in Chicago. She earned a bachelor’s degree in electrical engineering. “It is pleasure to work for a company that is making life more manageable for clients of all ages.”

ROBIN SCHUETTE
MARKETING MANAGER

Robin has worked in healthcare marketing and communications for more than 20 years. Most recently she worked with a healthcare system to brand its health and wellness programs for the public and for businesses. With the large metro and suburban areas that Home Care Assistance serves, Robin’s goal is to make sure communications are consistent across all locations. “Having helped my mom realize her goal to stay in her home through the end of her life, I identify strongly with our clients’ objectives to live in their own homes with the support of our amazing caregivers.”

NORBERTO R. KOGAN
CO-FOUNDER

Norberto is a co-founder of Home Care Assistance of Greater Chicago. He is part of the firm’s board of advisors and management team, helping to set strategy, design programs and select the company’s key personnel. Norberto also oversees the company’s financial management. He brings over 30 years of business and entrepreneurial experience to HCA. “It is rewarding to provide valuable, caring services to seniors and others. I am proud that we are so selective in choosing caregivers and ensuring that we match clients with just the right person. The big investment we make in training caregivers always shines through.”

JORDAN FEIGER
CO-FOUNDER

Jordan is a co-founder of Home Care Assistance of Greater Chicago. He is part of the firm’s board of advisors and management team, helping to set strategy, design programs and select the company’s key personnel. Jordan has held numerous leading positions in Chicago area businesses, having functioned as a senior executive of Navistar International Corp. He is currently CEO and President of Victor Technology LLC. Jordan’s family has been involved in the Alzheimer’s Association of Chicago ever since his grandmother suffered from Alzheimer’s more than 25 years ago. “I am proud that HCA is committed to changing the way the world ages. Our proprietary programs such as The Balanced Care Method, specialized caregiver training delivered through HCA University, and focus on delivering the best Alzheimer’s and dementia care programs really make a difference in our clients’ lives.”
Share by: