ABOUT OUR TEAM

About Our Team

Meet our Staff

Providing live-in and daily home care in the greater Chicago area

MARGALIT TOCHER
PRESIDENT

Margalit is responsible for ensuring that our mission of providing the highest-quality, most reliable home care service is being fulfilled. She also manages the day-to-day operations of the business. Margalit works with our client care management and employee care management staff to discuss each client’s particular situation. This process includes assessing the client’s special needs and requests. The team then collaborates to identify the ideal caregiver for that specific client. “It is very satisfying to know that we have helped make a positive impact on our clients’ lives by allowing them more independence in a safe environment,” says Margalit. “Our caregivers are the best in the business, and it’s very rewarding to work with such hard-working and caring people.”

NANCY HOPKINS
CLIENT CARE MANAGER

Nancy provides our clients with home-care expertise and support. Having served older adults since 2002, she truly loves getting to know our clients, and providing excellent ongoing care throughout the relationship. With her compassion for clients and experience in working with our employee care team, Nancy expertly matches our caregivers with our clients’ needs and desires to achieve quality of life at home. “It is exciting to be a part of a growing organization where each person cares about aging in a such a positive way and applies our unique Balanced Care Method.”

GAYLE SOULIDES
CLIENT CARE MANAGER

With more than six years of experience in client care management, Gayle provides firsthand knowledge in the home-care industry for our team. Given her personal experience in caring for her father who had Alzheimer’s, she relates to clients’ families who also are dealing with dementia and other conditions. “I’m very excited to be part of the HCA team. We have a lot to offer our clients, and I look forward to expanding our brand in Chicago!”

BARB CHLIPALA
REGIONAL  MANAGER & CLIENT CARE

Barb brings a wealth of experience in private duty home care and healthcare operations to her role as Regional Manager for the Hinsdale office. Previously she managed radiology services at Ingalls Hospital, overseeing six departments for 21 years. Barb then spent 16 years with private duty where she found her calling.  She enjoys working directly with families through her role as a Client Care Manager. “The fun part of the job is helping people make significant changes in their lives, and I especially enjoy the work with seniors to make improvements for how they live at home.”

SKIP FROST
CLIENT CARE MANAGER

After retiring from his career as a sales executive, Skip is now dedicating his time and efforts to help provide care for the elderly and disabled. He is a board member for the regional Meals at Home organization and has more than 10 years of experience with caring for family members. “My retirement has given me the opportunity to fulfill my dream of helping improve the quality of life for others.”

ALITA ARNOLD, RN, MS, MA
ON-STAFF NURSE, TRAINER, COGNITIVE THERAPEUTICS SPECIALIST

Before becoming a registered nurse, Alita worked as a caregiver for Home Care Assistance. “I experienced the deep commitment to excellent care and personalized service to our clients first hand,” Alita says. “A Home Care Assistance caregiver goes above and beyond what is expected.”

Alita has experience with homebound patients as a traveling nurse. She also has earned a Master’s Degree in Clinical Psychology. “Nursing is not just about medical information; it is about treating the whole person within the unique context of his or her life.”

JACKIE PILOSSOPH
BUSINESS DEVELOPMENT MANAGER, NORTH SHORE

Jackie is responsible for developing relationships with medical and healthcare organizations as well as senior communities to assist older adults in maintaining a high quality of life. With her previous experience in sales and marketing including the pharmaceutical industry, Jackie relates to the needs of healthcare professionals in serving a wide range of patients and clients. She holds a master’s degree in communication from Boston University. Jackie's passion in home care comes from her own parents' experience with a wonderful caregiver who has become part of the family.

BRIAN NEBEL
EMPLOYEE CARE DIRECTOR

Brian is responsible for overall Human Resources as well as managing standard operating procedures and quality improvement initiatives. He brings more than 20 years of experience in the senior services field and has been an Executive Director of assisted living and memory care communities in Illinois, Florida and Massachusetts. "I enjoying empowering our team with additional knowledge, skills and confidence so that our experiences as a caregiver may be more meaningful and rewarding."

IZABEL SZYMANSKI
EMPLOYEE CARE MANAGER

Izabel is responsible for many of the behind-the-scenes activities in the office, including caregiver recruitment, training, and scheduling. As a former caregiver, she has firsthand experience in the complexities of caring for others and deftly pairs skilled and compatible people with our clients. “My experience as a caregiver comes into play constantly as I work with our team. We work together to care for and honor our clients so that they can enjoy each day – what a privilege.” Always available and with a smile on her face, Izabel ensures that our clients and caregivers are happy and prepared.

LOIS SHONUKAN
EMPLOYEE CARE MANAGER

Lois is responsible for many of the behind-the-scenes activities in the office, including caregiver recruitment, training and scheduling. “It is such a great feeling to find the perfect caregiver to place with every client. The bond that the perfect match can create is just heartwarming.”

STEPHANIE FERENCZI
EMPLOYEE CARE MANAGER

Stephanie brings a great deal of experience to scheduling and managing caregivers. She hires incredible caregivers to assist our clients. “It’s such a great experience to work for a growing company who truly cares about quality of life for each and every client – and caregiver!”

MICHELLE OHLHAUSEN
RECRUITMENT & EMPLOYEE CARE SPECIALIST

Michelle is excited to work as a Recruiter for Home Care Assistance in addition to her role as an employee care specialist. She enjoys working directly with caregivers, because she respects their empathy and patience.  Michelle appreciates working for an organization that helps the elderly as well as supports caregivers who are dedicated to helping older adults stay in their homes.

BETH HAFTER
OFFICE ADMINISTRATOR

Beth manages our office. She combines her prior years of management experience in multi-national professional service and consumer products businesses with a passion for making sure the office works to deliver outstanding care to clients. “It’s great to be part of an organization that can have such a powerful impact on the quality of life of our clients and their families.”

ORETA EIDUKYTE
BOOKKEEPER

Oreta brings more than 15 years of accounting and bookkeeping experience to Home Care Assistance. Fluent in Lithuanian, Russian and Polish, Oreta previously worked in the office of the Consulate general of Lithuania in Chicago. She earned a bachelor’s degree in electrical engineering. “It is pleasure to work for a company that is making life more manageable for clients of all ages.”

BRANDY RIVERA
ADMIN ASSISTANT

Brandy has worked in various life-enrichment and caregiving roles for families for the past six years. She brings a passion for helping older adults into all aspects of her role at Home Care Assistance. “It is a true privilege to be part of an organization that strives to change the way the world ages. Every day, I am proud to play a part to help families support their loved ones’ desire to live at home.”

ROBIN SCHUETTE
MARKETING MANAGER

Robin has worked in healthcare marketing and communications for more than 20 years. Most recently she worked with a healthcare system to brand its health and wellness programs for the public and for businesses. With the large metro and suburban areas that Home Care Assistance serves, Robin’s goal is to make sure communications are consistent across all locations. “Having helped my mom realize her goal to stay in her home through the end of her life, I identify strongly with our clients’ objectives to live in their own homes with the support of our amazing caregivers.”

NORBERTO R. KOGAN
CO-FOUNDER

Norberto is a co-founder of Home Care Assistance of Greater Chicago. He is part of the firm’s board of advisors and management team, helping to set strategy, design programs and select the company’s key personnel. Norberto also oversees the company’s financial management. He brings over 30 years of business and entrepreneurial experience to HCA. “It is rewarding to provide valuable, caring services to seniors and others. I am proud that we are so selective in choosing caregivers and ensuring that we match clients with just the right person. The big investment we make in training caregivers always shines through.”

JORDAN FEIGER
CO-FOUNDER

Jordan is a co-founder of Home Care Assistance of Greater Chicago. He is part of the firm’s board of advisors and management team, helping to set strategy, design programs and select the company’s key personnel. Jordan has held numerous leading positions in Chicago area businesses, having functioned as a senior executive of Navistar International Corp. He is currently CEO and President of Victor Technology LLC. Jordan’s family has been involved in the Alzheimer’s Association of Chicago ever since his grandmother suffered from Alzheimer’s more than 25 years ago. “I am proud that HCA is committed to changing the way the world ages. Our proprietary programs such as The Balanced Care Method, specialized caregiver training delivered through HCA University, and focus on delivering the best Alzheimer’s and dementia care programs really make a difference in our clients’ lives.”
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